Terms and Conditions

Introduction

Welcome to Accuneat. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or using our services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

Services

Accuneat provides professional carpet, rug, and upholstery cleaning and sanitization services. Our services are available to both residential and commercial clients. Specific terms related to our services will be provided at the time of booking.

Booking and Payment

Booking: To schedule a service, you must provide accurate and complete information. Booking can be done via our website, phone, or email.
Payment: Payment for services must be made upon completion of the service unless otherwise agreed. We accept various forms of payment, including credit cards and other specified methods.
Cancellation: Cancellations must be made at least 24 hours before the scheduled service time. Failure to cancel within this period may result in a cancellation fee.

Customer Responsibilities

Access: You must provide access to the property where the cleaning services are to be performed.
Preparation: You are responsible for moving fragile or valuable items out of the areas to be cleaned. Accuneat is not liable for any damage to items that were not moved prior to service.
Pets: Ensure pets are secured during the service to prevent interference.

Service Guarantee

We strive to provide high-quality cleaning services. If you are not satisfied with the results, please contact us within 24 hours, and we will address your concerns promptly.

Use of Website

Content: The content on our website, including text, images, and logos, is the property of Accuneat and is protected by intellectual property laws. Unauthorized use of this content is prohibited.
User Conduct: You agree not to use our website for any unlawful or prohibited activities. You must not engage in activities that could damage, disable, or impair the website.

Limitation of Liability

Service-Related Issues: Accuneat is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, except in cases of gross negligence or willful misconduct.
Website Use: We do not guarantee that our website will be error-free or uninterrupted. Accuneat is not responsible for any damages resulting from the use or inability to use our website.

Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Changes to Terms

We may update these Terms from time to time. The revised Terms will be posted on this page, and the changes will take effect immediately upon posting. It is your responsibility to review these Terms periodically.

Governing Law

These Terms are governed by and construed in accordance with the laws of Victoria/Australia. Any disputes arising from these Terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Victoria/Australia.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Accuneat
Email: [email protected]
Phone: [Your Phone Number]
Address: [Your Business Address]

Thank you for choosing Accuneat. We appreciate your business and look forward to providing you with exceptional cleaning services.